Privacy Policy & Communications Compliance – Nomad 12 LLC

Nomad 12 LLC (“we”, “us”, “our”) is committed to protecting your personal information and maintaining full compliance with applicable privacy, communications, and consumer-protection laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, CCPA, GDPR (if applicable), and Go High Level platform policies.

This Privacy & Communications Policy explains what data we collect, how we use it, and your rights as a user.

1. Information We Collect

We may collect the following information when you interact with our website, funnels, or communication channels:

  • Name, email address, and phone number

  • Information submitted through forms or comments

  • IP address and browser user-agent (for security and spam detection)

  • Device details and technical identifiers

  • Interaction data (email opens, SMS delivery, website activity)

  • Uploaded files or images (excluding EXIF GPS metadata)

A hashed version of your email may be shared with Gravatar for profile verification.
Gravatar Privacy Policy: https://automattic.com/privacy/

2. Comments & User-Submitted Content

When you leave a comment on our website:

  • We store the comment and its metadata indefinitely.

  • Your profile picture (if using Gravatar) may appear publicly.

  • Comments may be scanned through automated spam-detection services.

3. Cookies

We use cookies to enhance functionality, improve user experience, and support analytics.

Examples of cookies we use:

  • Comment cookies (store name/email for 1 year)

  • Session cookies (temporary)

  • Login cookies (2 days or 2 weeks if “Remember Me” is selected)

  • Display settings cookies (1 year)

  • Editorial cookies (expires after 24 hours)

Cookies do NOT contain personal information unless you explicitly provide it.

4. Embedded Content

Some content on our website may include third-party embeds (videos, posts, etc.).
Third-party sites may:

  • Collect data

  • Use cookies or tracking pixels

  • Monitor your interactions

Their data practices follow their respective privacy policies.

5. How We Use Your Information

We may use your information for the following purposes:

  • Providing requested services or content

  • Customer support

  • Email and SMS communication

  • Marketing and promotional messaging (with consent)

  • Website optimization and analytics

  • Security, fraud prevention, and spam detection

  • Internal operational purposes

We do not sell, rent, or trade your personal information.

6. Sharing Your Data

Your information may be shared only with:

  • CRM and communication platforms (including Go High Level)

  • Email marketing providers

  • SMS and telecommunication carriers

  • Website hosting and cybersecurity services

  • Spam detection and analytics tools

All third parties operate under strict privacy and compliance requirements.

7. Data Retention

We retain:

  • Comments and metadata indefinitely

  • Account information while the account is active

  • Communication logs as required by law

You can request deletion of your data at any time (Section 10).

8. TCPA, SMS & Call Compliance

By providing your phone number on any form operated by Nomad 12 LLC, you expressly consent to receive:

  • SMS text messages

  • Automated text messages

  • Manual or automated phone calls

  • Pre-recorded voice messages

  • Email communications

  • Marketing or promotional messages

Your consent is not a condition of purchase.

Message & Data Rates

Standard carrier rates may apply. Delivery is not guaranteed by carriers.

Opt-Out Instructions

You may opt out at any time:

  • Text STOP to unsubscribe from SMS

  • Text HELP for assistance

  • Click “Unsubscribe” in any email footer

  • Or contact us directly

Your opt-out request will be honored promptly.

Message Frequency

Message frequency varies based on interaction and service needs.

User Responsibility

By submitting your number, you confirm:

  • You are the subscriber or authorized user of the number provided.

  • You understand calls or texts may be delivered via automated systems.

  • You accept the risks of carrier transmission.

9. Go High Level Compliance

Nomad 12 LLC uses Go High Level (GHL) for CRM, automation, SMS, email, and call delivery.

GHL may process your data when:

  • You submit a form

  • You opt in to SMS or email

  • You schedule calls or appointments

  • You interact with our automated workflows

All communications comply with:

  • TCPA

  • CAN-SPAM

  • CTIA guidelines

  • GHL platform policies

10. Your Rights

You may request:

  • A copy of your personal data (“data export”)

  • Correction or updating of your information

  • Complete deletion of your personal data (“Right to be Forgotten”)

  • Withdrawal of communication consent

  • Restriction of processing

To exercise your rights, contact us at:

📧 admin@nomad12.com
📞 +1 (915) 873-2142
📍 Nomad 12 LLC, 880 Commodity Circle, Orlando, Florida 32819

Requests will be processed promptly in accordance with applicable law.

11. Security Practices

We use industry-standard security measures including:

  • SSL encryption

  • Secure servers and firewalls

  • Spam and fraud detection systems

  • Access controls

  • Data minimization procedures

While no system is 100% secure, we take all commercially reasonable precautions.

12. Data Transfers

Your data may be stored or processed in the United States or in other regions where our service partners operate.
We comply with international data transfer standards where applicable.

13. How to Contact Us

For privacy, compliance, or communication concerns:

📧 Email: admin@nomad12.com
📞 Phone: +1 (915) 873-2142
🏢 Address:
Nomad 12 LLC
880 Commodity Circle
Orlando, Florida